Quality of service | ITO - Université Grenoble Alpes

Quality of service is a priority for ITO@UGA. Therefore, a Users Committee has been set up to monitor the quality of service perceived by users.

The missions of this committee are :

Measure the quality of service perceived by users and its evolution,
To identify the main positive points and areas for improvement,
To express this perception to the co-directors and the ITO@UGA Orientation and Monitoring Committee and to advise on development proposals.

The Quality Advisor ensures that the action plan agreed upon with the committee is implemented in ITO@UGA.

Contact

Quality referent: Maurizio Ponzoni.
Contact : maurizio.ponzoniuniv-grenoble-alpes.fr (Maurizio Ponzoni)